A Diva Roha train gets delayed by an hour. Commuters lose patience andtemper. The Panvel station manager suffers injuries and humiliation!After he's been serving us for 11 years! Where's the humanity people?When an overhead wire snaps on a train's route, a station manager haspractically no hand in it. Remember he's stationed at the station? Sobarging into his office, hitting him and dragging him out where a hugefurious crowd is standing impatiently is totally uncalled for. Justfor a minute, put yourself in his shoes and you'll know what I mean....