Railway Helpline Numbers (Mumbai local trains)

Railway has provided helpline numbers to ease the life of local train commuters in Mumbai.

New railway security helpline numbers for Mumbai commuters (updated July 7, 2011):  
CR helpline number - 1275
WR helpline number - 1276. 

The other numbers too will remain funtional.

The GRP helpline number is 98333 31111 handles calls ranging from theft and lost baggage to medical emergencies and molestation.

CR 24-hour helpline number / Railway Protection Force (RPF) control number 022-22620800 handles emergencies.

24x7 helpline exclusively for female commuters: 022 - 2275 5555 and 022- 6745 5555

For obscene graffiti / your mobile number put up in trains: Send an SMS to Central Railway helpline number 90044 11111, or the Western Railway helpline number 90044 77777.
The SMS feedback system is attended to everyday, but not on real time basis.

IF YOU HAVE READ THIS POST, PLEASE SAVE THE NUMBERS ON YOUR PHONES SO THAT THEY COME IN HANDY WHEN REQUIRED.
PS - Use these numbers only in case of genuine problems

5 comments:

vsraman11 said...

Sir,
I am unable to purchase a smart card from Kalyan,Thane and Kurla stations for the past 7 days.The reply is that there is no stock.Please replenish fresh stock urgently as it is very difficult for standing in a long queue for purchase of coupons and revalidating the same.

tks and rgds

v s raman

khushi shergil said...

i m also facing the same thing..pls help

Anonymous said...

Sir,

We need more trains starting from Belapur in peak hours (7.45am to 9.00 am) to ease the crowds.

There are only 2 trains coming from belapur are pre occupied by commuters from Nerul and seawoods !

Avinash Shetty said...

This is onbehalf al d ppl who struggle in early mrng at kurla station get 1st local to panvel, al lines start so early except CST-PANVEL which starts at 4.51, pls make it early.. pls..

Anonymous said...

This is on behalf of all the people who travel in 1st class. 1st class commuters have to shell out 3 to 4 times more money for the pass as compared to 2nd class commuters. But still 2nd class commuters get in 1st class as they are aware that NO TC will come to check either in the train nor on the platforms. And if they are asked to get down they refuse to do so saying TC aayega to hum dekh lenge. This is a daily routine between Thane and Kalyan and also beyond Kalyan. If TC cannot get in trains during peak hours, they should atleast be there on the platforms - Thane, Dombivli, Kalyan and beyond. Railways can catch so many 2nd class commuters in 1st class during peak hours both on slow track as well as fast track. If this is done, at least 1st class commuters will get some relief. Hope railways will consider our request. We had once met a female TC in Kalyan and informed her about this. She said we will look into this matter. But nothing has happened so far.